Useful Links

Click the headings below to view our useful links.

oneplace Community Services Directory

oneplace is a free, online Community Services Directory for parents, young people and families who are having tough times, to find help in their local area. This could be as simple as finding a mother’s group to needing support for cyber bullying, financial stress, homelessness, domestic violence, and more.

With more than 48,000 government and non-government services across Queensland listed in oneplace, it’s a very easy way to find the help you need.

Visit to locate services available in your area.


Child Safety After Hours - 1300 729 309

Foster and Kinship Carers are invited to contact Child Safety After Hours for any urgent matters outside the departmental office hours.

This number is operated from 4pm to 11pm weekdays and 7.30am to 11.30pm on weekends.

Foster and Kinship Care Recruitment

Queensland Foster and Kinship Care provides support to all Foster and Kinship Carers in Queensland. View the Support for Foster and Kinship Carers video:

All Foster and Kinship Carers receive initial and ongoing training. Have a look at the Training for Foster Carers video to see how it works:

The Department of Children, Youth Justice and Multicultural Affairs is the lead government agency in Queensland in Child Protection and are responsible for the care and protection of all Queensland children. View the Working Together video to see how Child Safety works together with an extensive care team to recruit, train and support non-government support services in Foster and Kinship Care:

Family and Child Connect ready to help vulnerable families

The first seven Family and Child Connect services are now operating across Queensland. These community-based services will assist vulnerable families to get the help they need by connecting them to the right services at the right time, before Child Safety needs to intervene.

Family and Child Connect is now operating in the following locations:

Gold Coast

21 Tallebudgera Creek Road, West Burleigh
Service provided by Act for Kids

Sunshine Coast (including Gympie)

33 Dalton Drive, Maroochydore 
Service provided by Act for Kids


6 Bindi Street, Logan Central
Service provided by The Benevolent Society


Unit 2, 59 Alamein Street, Beenleigh
Service provided by The Benevolent Society

Toowoomba (with a satellite service in Roma)

Toowoomba: 104 South Street, Rangeville
Roma: Maranoa Regional Council (The Hub), Corner Bungil and Quintin Streets, Roma
Service provided by Mercy Family Services/Lifeline Darling Downs


111 Charters Towers Road, Hermit Park
Service provided by Mercy Family Services/Palm Island Community Company

Services will be rolled out in another 13 locations in two phases from July 2015 and January 2016.

To contact Family and Child Connect, call 13FAMILY or 13 32 64.